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Frequently asked questions
Booking Policy
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Clients can book up to 48 hours before the actual appointment. -
Booking fees are taken online to secure your appointment and are non-refundable.
Cancellation Policy
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For cancellations, please contact us at least 72 hours in advance. -
To change the date/time of appointment, please contact us 72 hours in advance -
We must state booking fees are non-refundable.
Where are you based?
Lash prep ahead of appointment
Please come to your appointment on time and with clean lashes.
Online payments (booking fees)
Booking fees are taken online via PayPal.
Cancellations/Refunds
- For cancellations, please contact us at least 72 hours in advance.
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You can cancel your appointment online via the online cancellation form. -
All booking fees are non-refundable.